Enterprise CRM

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Manual Email-to-CRM Entry

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Time spent:

~30–60 minutes daily.

Step 1

The company supplies or rents ~20,000 cartridges to corporate clients.

Step 2

All support and ticketing requests arrived via email.

Step 3

A dedicated team of 3 members worked round-the-clock to monitor incoming emails.

Step 4

Each request had to be manually entered into the CRM for further processing.

Case Processing with Max Mail Parser

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Time spent:

Completely Automated.

Automation 1

24/7 automated email monitoring eliminates the need for manual oversight.

Automation 2

Incoming requests are instantly parsed and sent directly to the CRM via integration.

Automation 3

Tickets are created in real time, ensuring faster response and resolution.

Now, the process is 95% automated

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Challenges:
High manpower cost, slower response times, and risk of delayed ticket handling.

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Result:
Zero manual entry, instant ticket creation, and a more efficient support workflow.

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