Travel Tech

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Manual Visa Status Monitoring

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Time spent:

~30–60 minutes daily.

Step 1

Operations team and Visa department continuously monitored incoming emails from visa processing agencies.

Step 2

Required round-the-clock attention to catch approvals or deficiency notices as soon as they arrived.

Step 3

Upon approval, the customer or agent had to be manually informed, and post-approval formalities were started manually.

Step 4

Any delays in spotting deficiencies or approvals often slowed down the travel process.

Case Processing with Max Mail Parser

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Time spent:

Completely Automated.

Automation 1

Incoming emails from visa processing agencies are automatically monitored.

Automation 2

Deficiency notices are instantly detected, allowing immediate corrective action.

Automation 3

Visa approvals trigger automatic population of details onto the dashboard, starting the post-approval process instantly.

Automation 4

No human intervention required for status tracking, ensuring faster customer updates and smoother operations.

Now, the process is 95% automated

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Challenges:
High manpower involvement, slower turnaround, and dependency on constant monitoring.

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Result:
Instant status updates, zero missed communications, and faster visa processing.

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